We had a number of clients call us today due to internet issues. It appears as though BT had a nation-wide internet outage.

If you would like us to help you with your internet issues please contact support@spiderwebsystems.co.uk or call us on 01268 781400

Alternatively take a look at some tips below on things you can do if your internet is still down! 

  • You can setup your phone to act as an Internet gateway.  This will enable specific devices access to the internet bypassing your normal internet service.
  • If you have an anti-spam email solution it is possible that you will still be able to access your emails.  Contact your anti-spam company to see if this is an option.
  • If you have your Emails hosted in the cloud then you will be able to access your emails via your phone or tablet. Turn off your phones Wifi and it will default to a 3g / 4g connection.
  • You maybe able to access a public Wifi router close to your premises. (Scan you wireless range to see if this is an option!)
  • To minimise the risk of losing your internet connection in the future you could install a 2nd internet line.  Look to sign up with a different internet provider for your 2nd internet line.
  • Your router can be set-up  to switch over to the secondary line. If this internet issue was to occur again the router would automatically switch to the 2nd internet line.

How can we help you?

Spiderweb Systems provide computer maintenance to businesses in Essex, London and the South East of England. We can resolve your IT Support issues quickly allowing you to spend less time on IT Support and more time on running your business!

If you would like us to help you with your internet issues please contact support@spiderwebsystems.co.uk or call us on 01268 781400