Work With Us

We help companies reach their full potential. Are you ready to reach yours? Come join us.

Nice to Meet You

There are many IT companies in UK, but none quite like Spiderweb. We’ve been around for over 20 years providing our A-Class services.

Along the way, we have carried out countless on-site call outs and resolved masses of inquiries using our professional remote access software. You can be assured that we will keep your business running as smooth as possible with our can-do attitude and 24/7 support availability.

Benefits

Here are just some of the perks you’ll get as a client of Spiderweb

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    24/7 Support

    Our engineers will always talk you through any inquiry you have no matter how big or small.

  • timekeeping-5901_5329fe42-c6a6-4dde-bf82-cc5387ef3701
    Flexibility

    Flexible on site visiting times as well as organisation which suits your day best.

  • stars-3001_763de5f8-eede-4760-8629-dacce602e16f
    Reliability

    Our engineers are flexible, hardworking and determined to fix whatever problems you may have.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7
    Manor

    We always treat clients with the upmost respect and aim for the best out come possible.

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    Prioritization

    Here at Spiderweb we always prioritize urgent issues such as network outages so that we can have these issues fixed in no time.

Our Support Plans

Designed for businesses looking for the best IT Support service on offer!
Unlimited Support
  • Unlimited Support includes:
  • > Unlimited site visits by engineers
  • > Unlimited Remote access support from engineers
  • > Guaranteed 2-hour response time
  • > 24/7 Server monitoring
  • > Direct contact to engineers out of working hours
  • > Unlimited engineer call outs

A fully comprehensive plan for any business size or needs.
Platinum Support
  • Platinum Support includes:
  • > Monthly IT site visits by engineers
  • > Capped remote IT support
  • > Remote access support from engineers
  • > Guaranteed 3 -hour response time

For smaller businesses looking for a cost effective IT support service..
Silver Support
  • Silver Support includes:
  • > 3 monthly IT site visits by engineers
  • > Capped remote IT support)
  • > Remote access support from engineers
  • > Guaranteed 6-hour response time

Pay for IT support only when you need it. No contract agreement.
Pay-As-You-Go Support
  • Pay as you go features:
  • > IT Support – Pay when you need us
  • > Pay when you need remote IT support
  • > Remote access support from engineers
  • > No guaranteed response times

Please fill out this form if you would like a quote from us or if you have any other questions