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We have been providing IT support in Essex and London for over 20 years and have helped hundreds of businesses overcome their IT issues.
What makes us different from other IT support companies ? We fix IT issues fast !
Don’t believe us ?
We have built a reputation for resolving IT issues fast and no IT issue is too big or small!.
We care about our clients and we care about their IT ! Our clients mean more to us than just a name on the invoice spreadsheet. We are passionate about looking after our clients and we want to help them by improving their IT. As an IT support provider it is very important to us that we keep all of our clients IT, operational / happy and most importantly SECURE!
We can manage every aspect of the IT within your business. This means that once you become a client you no longer need to manage anything within your own IT!
We will take care of all your users IT problems and can manage all of the IT services for your business. Leaving you to get on with what you do best, your daily work!
Once a client of ours, you and your staff can submit IT support requests to our IT helpdesk . Once submitted a member of our team will assist and resolve the issue quickly and efficiently. You will be kept fully updated on the progress of your IT issue and in most cases your IT issue will be resolved remotely by our support techies within minutes (not hours or days)!
For more serious issues such as a failed user pc or a failed server or maybe your internet has gone down? We will send an IT engineer on site to troubleshoot and resolve the issue.
As an established IT solutions provider we understand the importance of getting your IT back up and running as soon as possible (so unlike other IT companies that we have encountered) you will never be waiting hours or days for a response from us. On average our engineers are on site within 30 minutes for system failure issues so ….. when you need us we will be there!
We have a flexible range of support packages that cater for difference response levels depending on the setup of your business and your personal preference.
We pride ourselves on providing high quality and cost effective IT support services and our expert IT engineers also share our passion for providing a reliable, and friendly computer support service.
We can provide 24/7 support and we use an IT monitoring service that alerts our IT helpdesk whenever a fault or predicted failure occurs within your IT infrastructure .
So ….. if your like the sound of all of this please get in touch ! We would love to hear from you !